Privacy Policy

1. Information We Collect

• Account Information: Email address and login credentials when you create an account.
• Usage Data: Prompts submitted, generated images, credit transaction history, and basic log data such as IP address and browser type.
• Payment Information: Payment processing is handled entirely by Paddle.com. We do not collect or store your full credit card numbers or financial details on our servers.

2. How We Use Your Information

We use your data strictly to:

• Provide, operate, and maintain our AI image generation services.
• Process credit balances and fulfill image requests.
• Communicate with you regarding support requests or account updates.
• Monitor system performance, prevent fraud, and enforce our Terms of Service, including NSFW content filtering.

3. Data Sharing & Third Parties

• Paddle.com: As our Merchant of Record, Paddle handles payment processing and tax compliance. Your payment data is subject to Paddle's Privacy Policy.
• AI Infrastructure Partners: Prompts are sent securely to cloud GPU providers, such as RunPod, Replicate, and AWS, solely for processing and rendering your images.
• We never sell, rent, or trade your personal data to third parties for marketing.

4. Data Retention & Security

We implement industry-standard security measures to protect your personal information and generated assets.

Generated images and prompts are stored securely on our servers to allow you access through your account history. You can delete your generated images at any time.

5. Your Data Rights

Under applicable privacy laws, such as GDPR, you have the right to:

• Access, update, or delete your personal account data.
• Request the complete deletion of your account and associated history.

6. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us at hello@face2.ai.